Popular questions
Travelport is a global distribution system (GDS) that provides travel agencies and businesses with access to airline inventories and booking capabilities. While individual travelers cannot book flights directly through Travelport, they can do so via travel agencies, online travel platforms, and booking systems that use Travelport's technology, such as Galileo, Worldspan, and Apollo.
Solo pricing details can typically be found on our booking page or within each trip’s pricing section. If you need assistance, feel free to contact our support team.
Deposit amounts vary depending on the trip and destination. Specific deposit details can be found during the booking process or in our payment policies.
Airport transfers may be included in some travel packages. Please check the inclusions listed for your specific trip or contact our team for more details.
Booking questions
The price shown online typically includes accommodation, specified meals, activities, and guided experiences as per the itinerary. It may not include flights, travel insurance, visas, optional activities, or personal expenses. Please check the trip details for a full breakdown of inclusions and exclusions.
The age range for a child varies by trip and destination. Generally, children are classified as those aged 2-11 years, but this can differ. Please check specific trip policies or contact us for clarification.
Date and trip changes depend on availability and terms of your booking. Some changes may be allowed free of charge, while others may incur a fee. Please review our modification policy or contact us for assistance.
If you are unable to travel, cancellation policies will apply. You may be eligible for a refund, credit, or rebooking, depending on the terms of your booking. We recommend reviewing our cancellation policy or reaching out to our support team for options.
Payment questions
You can make a payment through our online booking portal, via bank transfer, or by contacting our customer support team for assistance.
We accept major credit/debit cards, bank transfers, and select digital payment options. Specific payment methods may vary based on your location.
Deposit refund policies vary by trip. Please refer to our cancellation and refund policy or contact us for details regarding your booking.
You can transfer your Travel Credits by contacting our support team and providing the recipient’s details. Terms and conditions may apply.
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FAQs Hub
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